For UK restaurants, takeaways & cafés

Click & Collect for restaurants and takeaways

Let customers browse your menu online, order directly from you and collect from your venue.

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Illustrative restaurant Click and Collect website on a mobile phone

From online menu to collection

Give customers a simple way to order ahead and collect. Orders placed through your own Click & Collect site go directly to your POS.

Browse your menu

Customers browse your full menu on a branded ordering page, without competing restaurant listings alongside yours.

Place an order

Orders go straight to your POS queue, where your team can prepare them alongside counter orders.

Collect from your venue

Customers receive an order confirmation with their collection time and any pickup instructions you set.

Why direct ordering matters

Give customers a direct way to order and keep more of the revenue from collection orders in your business.

Build your customer list

Collect customer contact details through direct orders and follow up with email or WhatsApp campaigns where customers have opted in.

Control your menu and pricing

Set your own prices, descriptions and availability. Update your menu from the OrderZone dashboard.

Keep your branding

Give customers a familiar experience with your menu and branding throughout the ordering process.

0% OrderZone commission on direct orders

OrderZone charges 0% commission on orders placed through your own Click & Collect ordering site. Separate payment processing charges may apply.

Frequently asked questions

Can I add Click & Collect to a branded website?

Yes. We can integrate collection ordering directly into your OrderZone branded website so customers can browse your menu and order without leaving your site.

Is this the same as delivery integration?

No. Click & Collect is for direct pickup orders placed by customers through your own ordering page. Delivery integration brings orders from Uber Eats, Deliveroo and Just Eat into your POS.

What payment methods are accepted?

Payment options depend on the payment processor configured with your account. We discuss available options during your demo.

Can I set collection time slots?

Yes. You can configure available collection times so customers choose a slot that works for your kitchen capacity.

Do I need a website to use Click & Collect?

You can use Click & Collect with or without an OrderZone branded website. The ordering page works as a standalone link you can share on social media, WhatsApp or printed materials.

Can I offer both Click & Collect and delivery?

Yes. You can run Click & Collect for direct orders and delivery integration for third-party platform orders at the same time.

Start taking direct orders

Book a free demo to see how Click & Collect works and how much you could save on collection orders.

Book a free demo
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